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Yournovel.com Website Review & Ratings + yournovel.com Coupons

yournovel.com: Products & Services

At yournovel.com, couples get to personalize books so that they become the leading characters. With a great choice of both printed books and eBooks, customers at yournovel.com simply choose their product and add their names to get a starring role. There are currently novels available in the following genres and some additional products: 

Couples can further personalize the books by choosing between paperback, hardback or eBook, adding a photograph of themselves to the front cover and adding further personal details about themselves to the content of the story. Furthermore, customers can choose between two versions of the story; mild or wild.

yournovel.com: Company Background

This website was founded by a married couple called Kathy M. Newbern and J.S. Fletcher in 1992. The couple write together using the name Fletcher Newbern. They have written 20 of the novels available at yournovel.com while some of the others have been written by competition winners. 

There are four ways to get in touch with yournovel.com. The first is by email to comments@YourNovel.com. The second option is to contact them by telephone. The number given is 800-444-3356. The third choice is to contact them by fax. The fax number provided on the website is 919-873-1224. Finally, customers can contact yournovel.com by writing to YourNovel.com, 3100 Arrowwood Drive, Raleigh, NC 27604.

yournovel.com: Customer Feedback & Reviews

Some customer reviews have been posted on the yournovel.com website. These show that customers are happy with their purchases and the products that they have received from yournovel.com. Many of the examples are from TV shows and publications that have featured yournovel.com. Some examples of these reviews are:

"These books are truly originals. "Out of clever ideas for holiday shopping? This year, try giving the romance novel reader in your life a personalized book. "Thanks to husband-and-wife writing team in North Carolina, you can give a truly one-of-a-kind gift."- The Staten Island (NY) Advance.

"I always thought the point of a romance novel was to make you forget about your own life, but a new line of personalized romances is getting attention for promising to do the opposite.... Beach House Presentations will make you the star of one of its romances, incorporating into the test not only you and your sweetie's name but hometown, occupations, pet names, hair color, perfume and so on. The Raleigh, N.C., outfit, offers each of the brief books in a "mild" or "wild" version."- The Washington Post, Washington D.C.

We very much enjoyed using the folks with yournovel.com. It was fun, interesting for our audience, and my wife thinks I'm a hero.”- Bob Lacey, The Bob and Sheri Show. 

yournovel.com: Business Credibility & Trustworthiness

The Better Business Bureau (BBB) has not accredited yournovel.com, nor is their a report available for them. However, this is not necessarily a reflection on the credibility and trustworthiness of the business as companies are under no obligation to seek accreditation form the BBB. Other factors that do show that yournovel.com is a credible and trustworthy business are:

  • Excellent customer reviews.
  • They have been in business since 1992.
  • Extensive coverage by the media.
yournovel.com: Website Popularity & Google Ranking

The website popularity of yournovel.com is excellent, although Compete.com do not have any information available for this company. Google page Rank have given yournovel.com a page rank of 4 out of 10. Alexa.com have given yournovel.com a global page rank of 1,740,165 and a US page rank of 275,196. They say that there are 151 sites linking in and that a typical visitor is female, aged between 35 and 44, has children, has some college education and browses the site from home.

yournovel.com: Social Media Presence

Good use of social media websites is made by yournovel.com. They currently use Facebook, Twitter and You Tube as well as publishing on Wordpress and having their own newsletter. Their Facebook page has 949 likes, has 4 people talking about the page and is updated on a regular basis. Their Twitter page has 662 followers and tweets are posted on a daily basis. Although yournovel.com only have 6 subscribers to their You Tube page, they have 14,946 views of their 75 videos.

yournovel.com: Website Security & Safety

Google Safebrowsing Diagnostics have visited yournovel.com on one occasion in the past 90 days. They say that the site is safe and secure and that they do not host malicious software or act as an intermediary for the infection of other sites. They go on to say that yournovel.com do not download or install malicious software without the knowledge or consent of the user. There is also a full privacy policy on the yournovel.com website that explains that they use SSL encryption technology to ensure that all customers personal and financial details are kept safe and secure during transactions.

yournovel.com: Pricing & Packages

The pricing at yournovel.com is simple to understand as all the novels cost the same price, there are just variations for the type of book you would like and any additional features. Customers are happy with the prices that they have paid at yournovel.com. It is difficult to compare this site to the pricing of others as they offer quite a unique product as these novels can only be found at this site. The pricing is as follows:

  • Paperback- $43.
  • Paperback with photo- $68.
  • Hardback- $83.
  • Hardback with photo- $93.
yournovel.com: Shipping Rates & Policies

Customers can choose between standard and express shipping. If the order is being shipped within the US then standard shipping usually takes less than 7 days and express shipping reduces this time by between 2 and 3 days. Standard shipping with the US costs a flat rate fee of $7 and express shipping costs $30. Items purchased at yournovel.com can also be shipped internationally. The cost of standard shipping internationally is $25 and express shipping will cost $65.

yournovel.com: Payment Methods Accepted

The following methods of payment are accepted at yournovel.com:

  • Visa
  • MasterCard
  • Discover
  • American Express
  • Gift cards from yournovel.com
  • Money orders

If you choose to pay by money order, your items will not be shipped until the money has been received. They do not currently accept PayPal or personal checks at yournovel.com. Regardless of where the order is placed from, all payments must be paid in US dollars and yournovel.com advise customers to check the current exchange rates themselves before placing an order.

yournovel.com: Returns, Refunds & Exchange Policy

If you have a problem with the book then all you have to do is contact yournovel.com and they will correct the problem. If the issue is that there are spelling errors and this is the customers fault as they have filled in the form incorrectly, then items cannot be returned or refunded. Once an order has gone into production, the order cannot be changed and a refund cannot be issued.

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